Notify a channel
Share the enquiry with the team responsible for responding.
Microsoft Teams integration for AI call notifications
Let colleagues see an important caller request where they already work. Your assistant can send the agreed summary to a Teams channel with the details needed to take the next step.
Plan your integration
Your assistant. Your software.
What you can connect with Microsoft Teams
Prepare a callback
Include the confirmed contact details and preferred callback time.
Flag the agreed urgency
Use your rules to distinguish routine follow-up from a request needing prompt attention.
Getting started
Choose the Teams destination and a supported workflow or messaging route approved by your administrator. We test delivery, ownership and the fallback when the destination is unavailable.
What you need
- Administrator-approved Teams messaging access
- The channel or workflow receiving enquiries
- Message content and follow-up ownership
Frequently asked questions
About the Microsoft Teams integration.
