Featured on NOS, Dutch national news
This leading dental practice never leaves a call unanswered. Robin picks up every conversation and books appointments straight into the calendar.
Always reachable for customers
AI customer service for energy companies Reachable 24/7 for customers.
Our AI answers calls 24/7, answers questions about contracts and invoices, and passes outage reports straight on. Waiting times drop and your team stays focused on the complex cases.
50+ teams already let Robin answer and follow up on calls every day
Shorter queues on the line
“With Voicelabs we are reachable 24/7 for patients. Urgent questions are transferred straight away and appointment requests arrive as a clear summary.”
Fraai Tandartsen, Rotterdam
Curious?
Try Robin now, 24/7.
What customer teams in the energy sector experience every day
These daily situations are likely familiar to you and directly impact your service quality and team satisfaction.
Long queues frustrate customers
Customers often have to wait more than 20 minutes before speaking to a staff member. This leads to frustration, complaints on social media and ultimately customer churn to competitors who are more accessible.
Being passed from pillar to post
Customers are regularly transferred between different departments, having to repeat their story each time. This damages trust in your brand and leads to dissatisfied customers and negative reviews.
Customers left in the dark during outages
During power outages or other emergencies, customers often can't get through for current information. Precisely when communication is most important, there's radio silence from the energy company.
Impersonal customer service damages relationships
Standardised responses and long wait times give customers the feeling they're just a number. This reduces customer loyalty and increases the likelihood of switching at the next price comparison.
Robin already answers the phone every day at real businesses
Not as a demo, but in teams where every missed call costs revenue, service or planning time. Robin absorbs peak moments and recurring questions without slowing your team down.
What customers say
“We approached Voicelabs to automate as much of our customer service as possible. That required a custom integration with our administration package. It went very smoothly.”
Your own smart phone assistant
that never takes a break
Our AI works seamlessly with your existing systems and handles calls, tickets and customer queries with the professionalism you expect from your best staff members.
Always available
No more missed calls, even at weekends or during a storm. Our AI is always there for your customers, at any time of day.
Intelligent incident management
Fault reports and queries automatically get the right priority and are placed directly with the right people or departments.
Connects with your systems
Easily link to your current CRM, ticketing or energy management systems. We ensure a seamless integration without hassle.
Proactive communication
Automatically send updates about maintenance or outages via email or SMS, so your customers are always kept informed without extra effort.
Works with your telephony
No new phone system needed. Our solution works with your current setup, whether you use landlines or mobile phones.
Get more done
Your team can finally focus on what they do best: solving faults and ensuring a reliable energy supply.
Helpful information
Everything you want to know about our AI solutions for the energy sector
Other question? Get in touch