AI customer service for energy companies Reachable 24/7 for customers.

Our AI answers calls 24/7, answers questions about contracts and invoices, and passes outage reports straight on. Waiting times drop and your team stays focused on the complex cases.

50+ teams already use Voicelabs to answer and follow up on calls every day

AI customer service for energy companies

Shorter queues on the line

Fraai Tandartsen, Rotterdam

“With Voicelabs we are reachable 24/7 for patients. Urgent questions are transferred straight away and appointment requests arrive as a clear summary.”

Fraai Tandartsen, Rotterdam

Try Robin now, 24/7.

Enter your number for a quick test call with our own assistant Robin.

What customer teams in the energy sector experience every day

These daily situations are likely familiar to you and directly impact your service quality and team satisfaction.

Long queues frustrate customers

Customers often have to wait more than 20 minutes before speaking to a staff member. This leads to frustration, complaints on social media and ultimately customer churn to competitors who are more accessible.

Being passed from pillar to post

Customers are regularly transferred between different departments, having to repeat their story each time. This damages trust in your brand and leads to dissatisfied customers and negative reviews.

Customers left in the dark during outages

During power outages or other emergencies, customers often can't get through for current information. Precisely when communication is most important, there's radio silence from the energy company.

Impersonal customer service damages relationships

Standardised responses and long wait times give customers the feeling they're just a number. This reduces customer loyalty and increases the likelihood of switching at the next price comparison.

Robin already answers the phone every day at real businesses

Not as a demo, but in teams where every missed call costs revenue, service or planning time. Robin absorbs peak moments and recurring questions without slowing your team down.

Featured on NOS, Dutch national news

This leading dental practice never leaves a call unanswered. Its AI phone assistant picks up every conversation and books appointments straight into the calendar.

Members at the Circle Fit self-service kiosk

Members of every Circle Fit club get an instant answer, day and night. Thanks to a custom integration with the member administration, their AI assistant resolves questions without burdening the team.

The campus of Centrum voor Afstandsonderwijs in Ghent

Louise answers every call in the language of the caller, from Flemish to French, with accurate, personal answers, and transfers to a colleague where needed.

Modern treatment room at the dental practice

PHP Tandartsen stays reachable through illness, peak hours and closing times. Patients are helped right away, and the front desk starts each morning with a clear overview.

Your own smart phone assistant
that never takes a break

Our AI works seamlessly with your existing systems and handles calls, tickets and customer queries with the professionalism you expect from your best staff members.

Always available

No more missed calls, even at weekends or during a storm. Our AI is always there for your customers, at any time of day.

Intelligent incident management

Fault reports and queries automatically get the right priority and are placed directly with the right people or departments.

Connects with your systems

Easily link to your current CRM, ticketing or energy management systems. We ensure a seamless integration without hassle.

Proactive communication

Automatically send updates about maintenance or outages via email or SMS, so your customers are always kept informed without extra effort.

Works with your telephony

No new phone system needed. Our solution works with your current setup, whether you use landlines or mobile phones.

Get more done

Your team can finally focus on what they do best: solving faults and ensuring a reliable energy supply.

Your AI phone assistant from €119 a month.
WhatsApp and website chat included.

Try Robin free for 14 days. After that, pay monthly or yearly.

Starter

Robin answers your phone, WhatsApp and the chat on your website.

Was €149Save €30

€119/ month
1,000 call minutes a monthExtra minutes
Suits about 35 calls per working day
Try 14 days free

Included

  • Answers evenings and weekends too
  • WhatsApp and website chatWhatsApp and website chat
  • Appointments in your calendarAppointments in your calendar
  • Transfers with a short handoverTransfers with a short handover
  • An email after every callAn email after every call
  • Links and messages by text and WhatsAppLinks and messages by text and WhatsApp
  • 1 number, 1 call at a time1 number, 1 call at a time
  • Call campaigns with call lists

Growth

Most popular

Everything in Starter. Robin knows your callers and puts new enquiries in your CRM.

Was €299Save €50

€249/ month
3,000 call minutes a monthExtra minutes
Suits about 105 calls per working day
Try 14 days free

Everything in Starter, plus

  • Customer details in your CRMCustomer details in your CRM
  • Your own integrations via webhooksYour own integrations via webhooks
  • 1 number, 3 calls at a time1 number, 3 calls at a time
  • Call campaigns with call lists

Scale

New

Everything in Growth. Robin also calls your whole customer list, ten calls at a time.

Was €599Save €100

€499/ month
4,000 call minutes a monthExtra minutes
Suits about 140 calls per working day
Try 14 days free

Everything in Growth, plus

  • Call campaigns with call listsCall campaigns with call lists
  • 1 number, 10 calls at a time1 number, 10 calls at a time
  • A personal strategy session at the startA personal strategy session at the start
  • 14-day free trial
  • No setup fee
  • Prices exclude VAT

Billed in EUR. Prices exclude applicable taxes. Your bank may apply a currency conversion.

Helpful information

Other question? Get in touch