AI phone assistant for GP practices Reachable 24/7 for patients.

Yes, our AI phone assistant is fully GDPR-compliant and meets all requirements for processing medical data. All calls and data are encrypted and stored within the EU. We work with strict access controls and you determine how long data is retained.

The AI is trained to immediately recognise urgent situations. In emergencies (chest pain, severe bleeding, etc.), the patient is immediately connected to the GP or out-of-hours service. You set the triage criteria and escalation rules yourself.

Yes, the AI can ask basic triage questions based on your protocols. This helps assess urgency and ensures patients reach the right healthcare provider. The AI does not replace medical diagnosis, but supports information gathering.

Our AI can connect with commonly used practice management systems via Zapier or API. Appointment requests and patient data can be automatically forwarded. For direct integration we build custom connections. These sector-specific integrations fall under Custom, and we agree the options and timeline up front.

The AI speaks fluent English and supports Dutch, German, French, Spanish and more. Ideal for practices with a diverse patient population. Additional languages can be added based on your needs.

Most practices are live within 1-2 days. We help set up triage protocols, opening hours and call forwarding rules. You can test the AI with trial calls before going live.

Patients can always indicate they want to speak to a staff member. You determine how easily this option is available. The AI can transfer calls, schedule callbacks, or leave a message for your team.

The AI handles peak loads without waiting times. Routine questions about opening hours, repeat prescriptions or appointments are handled immediately. Your team only receives calls that truly require human attention.