Always reachable for patients

AI phone assistant for GP practices Reachable 24/7 for patients.

Our AI answers calls 24/7, asks triage questions according to your protocol and transfers emergencies straight away. The line stays open and your team keeps its focus on care.

50+ teams already let Robin answer and follow up on calls every day

AI phone assistant for GP practices

Less waiting time for patients

Fraai Tandartsen, Rotterdam

“With Voicelabs we are reachable 24/7 for patients. Urgent questions are transferred straight away and appointment requests arrive as a clear summary.”

Fraai Tandartsen, Rotterdam

Curious?

Try Robin now, 24/7.

Enter your number for a quick test call with our own assistant Robin.

What your practice faces every day

Staff shortages, overloaded phone lines and patients who can't get through. These problems affect both the quality of care and your team's wellbeing.

Patients can't get through

The phone rings constantly, but there simply isn't enough staff to answer everyone. Patients hang up frustrated, call again later, or seek care elsewhere.

Receptionists overwhelmed with routine questions

Questions about opening hours, repeat prescriptions and test results take up valuable time. Time your team would rather spend on patients who truly need help.

Emergencies lost in the rush

During peak times, it's difficult to distinguish urgent situations from routine calls. This can lead to delayed care for patients who need help most urgently.

Staff shortages without a solution

New receptionists are almost impossible to find, and the workload on your current team keeps increasing. A situation that's not sustainable long-term.

We recommend a tailored assistant

For GP practices our engineers often build a tailored solution. We align the assistant with your practice protocols and the moments when your team takes over the call.

Also for other healthcare practices

Our AI phone assistant works just as well for dentists and physiotherapists.

Robin already answers the phone every day at real businesses

Robin helps healthcare practices with appointment requests, urgent questions and transfers. Read how Fraai Tandartsen answers the phone with Robin.

Featured on NOS, Dutch national news

This leading dental practice never leaves a call unanswered. Robin picks up every conversation and books appointments straight into the calendar.

Members at the Circle Fit self-service kiosk

Members of every Circle Fit club get an instant answer, day and night. Thanks to a custom integration with the member administration, Robin resolves questions without burdening the team.

The campus of Centrum voor Afstandsonderwijs in Ghent

Louise answers every call in the language of the caller, from Flemish to French, with accurate, personal answers, and transfers to a colleague where needed.

Modern treatment room at the dental practice

PHP Tandartsen stays reachable through illness, peak hours and closing times. Patients are helped right away, and the front desk starts each morning with a clear overview.

What customers say

“We approached Voicelabs to automate as much of our customer service as possible. That required a custom integration with our administration package. It went very smoothly.”
Pricing

Your AI receptionist.
Start yourself or go custom.

Let Robin answer your phone, book appointments and help customers. Choose what fits your business.

Starter

Set up yourself

For answering your phone and scheduling appointments.

€149per month, excl. VAT

300 AI call minutes included.
Then €0.25 per minute.

Try 14 days free

Your phone handled

  • 1 number included, 1 call at a time1 number included, 1 call at a time
  • Answers from your website and documents
  • Appointments straight into your calendarAppointments straight into your calendar
  • Warm transfer with a short handoverWarm transfer with a short handover
  • Messages and callback requests
  • Summaries by email
  • Links and messages by text message

Growth

3 channels

Phone, WhatsApp and website chat. In one subscription.

€299per month, excl. VAT

1,000 AI call minutes included.
Then €0.20 per minute.

Try 14 days free

Your customer contact handled

  • Phone, WhatsApp and website chat included
  • Appointments straight into your calendar
  • Customer details and call notes to your CRMCustomer details and call notes to your CRM
  • Your own CRM integrations via webhooksYour own CRM integrations via webhooks
  • Warm transfer with a short handover
  • Send links via text message and WhatsAppSend links via text message and WhatsApp
  • 1 number included, 3 calls at a time1 number included, 3 calls at a time

Custom

For specific business systems, several locations and complex processes.

On request

A proposal for your business.

Book an intro call

Tailored to your business

  • Integrations built by us
  • Custom appointments and reservations
  • Routing for several locations
  • Implementation and testing of your process
  • Channels and capacity as needed
  • Management and further development by arrangement

Frequently asked questions

Common questions about AI telephony for GP practices

Other question? Get in touch