No customer left waiting
No hold music, no phone menu, no voicemail. Every caller gets a real conversation straight away, also after hours.
Every call answered. Processed straight into your systems.
Robin is the AI phone assistant connected to your calendar, CRM or own software. She answers every call, day and night, and handles the request straight away.
100% EU-hosted
ISO 27001 alignedYour team back to their own work
Robin takes over the repetitive phone work, so your team can focus on what they do best. No extra hires needed.
Safe with customer data
Hosted in Europe, GDPR and EU AI Act compliant and ISO 27001 aligned.
Robin does not just answer. She gets the work done.
From the first customer question to the entry in your calendar, CRM or own software. Only exceptions go to your team, with context.
Natural conversations. No phone menu and no robotic voice. Speech and transcription are tuned to how your customers actually talk.
A conversation ends in a completed action.
Robin reschedules the appointment, emails the quote or leaves a callback note, straight in your calendar, CRM or own software.
Extra capacity during busy moments.
Robin takes calls when your team is busy, several at once.
Works when you want.
As backup during the day, first line in the evening and at weekends. You set the schedule, Robin follows it.
What customers say
“We approached Voicelabs to automate as much of our customer service as possible. That required a custom integration with our administration package. It went very smoothly.”
Privacy and information security
Customer data deserves the same care as the customer. Robin runs in Europe, under European rules, with your team in control.
Processed and stored inside the EU
Calls and customer data are processed and stored in European data centres, under a data processing agreement with your business.
GDPR and EU AI Act compliant
Robin works within the GDPR and the EU AI Act, so your business stays compliant when customers call, message or chat.
ISO 27001 aligned
Hosting and processes follow ISO 27001, with encrypted connections throughout.
Every conversation visible to your team
Calls, messages and appointments are in your dashboard, so your team sees what Robin did and can step in when needed.
Less phone work.More customers helped straight away.
On the phone
Without an AI phone assistant
With RobinReachability
Without an AI phone assistantOnly when someone has time to pick up.
With RobinAnswers day and night, several callers at once.
Appointments
Without an AI phone assistantCallback lists your team works through later.
With RobinBooked, moved or cancelled in your calendar.
Customer details
Without an AI phone assistantYour team looks everything up after the call.
With RobinLooked up and updated in your CRM or own software.
Follow-up
Without an AI phone assistantLoose notes spread across inboxes.
With RobinConfirmation or link by text message, right after the call.
Your team
Without an AI phone assistantTied to the phone all day.
With RobinOnly exceptions, with the context attached.
Cost
Without an AI phone assistantRising wages and staff you cannot find.
With RobinPhone work covered without extra staff.
Built around your customer process
From scheduling and reservations to customer administration and service. See how Robin runs different workflows in the systems teams already use.
Frequently asked questions
Short answers about setup, your systems, privacy and cost.
Other question? Get in touch