No customer left waiting
No hold music, no phone menu, no voicemail. Every caller gets a real conversation straight away, also after hours.
Every call answered. Processed straight into your systems.
Robin is the AI phone assistant connected to your calendar, CRM or own software. She answers every call, day and night, and handles the request straight away.
Your team back to their own work
Robin takes over the repetitive phone work, so your team can focus on what they do best. No extra hires needed.
Safe with customer data
Hosted in Europe. GDPR, EU AI Act and ISO 27001 compliant.
Robin answers and takes care of it.
She books appointments in your calendar, puts calls through when needed and emails you what was discussed after every call.
Sounds like a real colleague. No phone menu and no robotic voice. Robin talks the way your customers talk.
Appointments in your calendar, evenings too.
Robin checks when you are free and puts the appointment straight in your calendar. Moving it works too.
Never miss a call again.
Busy with work, after closing time or several people calling at once? Robin picks up.
An email after every call.
Who called, what they asked and what Robin did. No more listening to voicemail.
Puts calls through, with a heads-up.
Is it something for you or a colleague? Robin first says briefly what it is about, then puts the call through. If nobody answers, she takes a callback request.
“We approached Voicelabs to automate as much of our customer service as possible. That required a custom integration with our administration package. It went very smoothly.”
Privacy and information security
Customer data deserves the same care as the customer. Robin runs in Europe, under European rules, with your team in control.
Processed and stored inside the EU
Calls and customer data are processed and stored in European data centres, under a data processing agreement with your business.
GDPR and EU AI Act compliant
Robin works within the GDPR and the EU AI Act, so your business stays compliant when customers call, message or chat.
ISO 27001 compliant
Hosting and processes follow ISO 27001, with encrypted connections throughout.
Every conversation visible to your team
Calls, messages and appointments are in your dashboard, so your team sees what Robin did and can step in when needed.
Less phone work.More customers helped straight away.
On the phone
Without an AI phone assistant
With RobinReachability
Without an AI phone assistantOnly when someone has time to pick up.
With RobinAnswers day and night, several callers at once.
Appointments
Without an AI phone assistantCallback lists your team works through later.
With RobinBooked, moved or cancelled in your calendar.
Customer details
Without an AI phone assistantYour team looks everything up after the call.
With RobinLooked up and updated in your CRM or own software.
Follow-up
Without an AI phone assistantLoose notes spread across inboxes.
With RobinConfirmation or link by text message, right after the call.
Your team
Without an AI phone assistantTied to the phone all day.
With RobinOnly exceptions, with the context attached.
Cost
Without an AI phone assistantRising wages and staff you cannot find.
With RobinPhone work covered without extra staff.
Your AI phone assistant from €99 a month.
WhatsApp and website chat included.
Try Robin free for 14 days. After that, pay monthly or yearly.
Starter
Robin answers your phone, WhatsApp and the chat on your website.
Was €119Save €20
€99/ month
- 1,000 call minutes a monthExtra minutes
- works out at €0.10 a minute
- Suits about 35 calls per working day
Included
- Answers evenings and weekends too
- WhatsApp and website chatWhatsApp and website chat
- Appointments in your calendarAppointments in your calendar
- Transfers with a short handoverTransfers with a short handover
- An email after every callAn email after every call
- Links and messages by text and WhatsAppLinks and messages by text and WhatsApp
- 1 number, 1 call at a time1 number, 1 call at a time
- Robin calls for you
Growth
Most popularEverything in Starter. Robin also calls for you, for example new enquiries back.
Was €299Save €50
€249/ month
- 2,000 call minutes a monthExtra minutes
- works out at €0.12 a minute
- Suits about 70 calls per working day
Everything in Starter, plus
- Robin calls for youRobin calls for you
- Customer details in your CRMCustomer details in your CRM
- Your own integrations via webhooksYour own integrations via webhooks
- 1 number, 3 calls at a time1 number, 3 calls at a time
Custom
For specific business systems, several locations and complex processes.
On request
- Minutes and channels as agreed
- matched to your volume
- Integrations built by us
- also with your own software
Tailored to your business
- Integrations built by us
- Custom appointments and reservations
- Routing for several locations
- Implementation and testing of your process
- Channels and capacity as needed
- Management and further development by arrangement
- 14-day free trial
- No setup fee
- Prices exclude VAT
Billed in EUR. Prices exclude applicable taxes. Your bank may apply a currency conversion.
Built around your customer process
From scheduling and reservations to customer administration and service. See how Robin runs different workflows in the systems teams already use.
Connected to the software you use.
Choose a system and see how it can fit your calls.
Frequently asked questions
Short answers about setup, your systems, privacy and cost.
Other question? Get in touch