Starter, with 1,000 call minutes a month, suits about 35 calls per working day. Growth, with 3,000 minutes, suits about 105, and Scale, with 4,000 minutes, about 140.
What does an AI phone assistant cost for my usage?
You pay the fixed price of your plan, which includes your call minutes. Only above that do you pay per extra minute. With Starter and 1,500 minutes in a month you pay €224, for example: €149 for the plan and €75 for the extra minutes. This example excludes VAT.
What is the difference between monthly and yearly billing?
With yearly billing you pay a year in advance and get two months free: Starter then costs €119 a month. Your call minutes stay monthly, and extra minutes are billed monthly. Monthly billing can be cancelled monthly.
When do I choose Scale?
Choose Scale when Robin needs to work through whole lists, for example to remind customers of appointments, follow up quote requests or run a short survey. You upload a file or send contacts through the API. Robin calls within your calling hours, handles up to ten calls at a time and records the outcome per person.
What if Robin cannot answer a question?
Then Robin says so honestly and notes the question and the caller’s details. You get an email straight away and call back yourself. If you have set up transfers, Robin connects the caller and first tells your colleague what the call is about.
Can I try Voicelabs myself first?
Yes, you can try Robin free for 14 days. Create an account, add your business information and test a call. That way you hear how Robin answers your questions before you forward your phone.
Which plan fits my integrations?
All plans book appointments in Google Calendar, Outlook or Cal.com. With Growth and Scale, Robin can also put customer details in your CRM and use your own webhooks. An integration we build for you, such as a booking system, falls under Custom. We agree on the setup and costs beforehand.
Can I keep my current business number?
Yes. You can forward your existing number to Robin, for example when your team cannot answer. Read how our AI answering service for businesses works.