AI receptionist for physiotherapy practices Reachable 24/7 for patients.

Yes, our AI phone assistant is fully GDPR-compliant and meets all requirements for processing medical data. All conversations and data are stored encrypted within the EU. We work with strict access control and you determine how long data is retained.

Yes, our AI can connect via Zapier or API with commonly used practice systems and diary software. Appointment requests are automatically forwarded or scheduled directly. For direct integration with specific physiotherapy software we build custom connections. These fall under Custom, and we agree the options and timeline up front.

The AI is trained to recognise urgent situations immediately. For acute complaints (such as sudden loss of function, severe pain after an accident), the patient is immediately connected to the practice or given instructions for emergency care. You set the criteria and escalation rules yourself.

Absolutely. You add your treatment offerings to the knowledge base: manual therapy, dry needling, sports physiotherapy, rehabilitation, etc. The AI gives patients immediate clarity about what your practice offers and what they can expect.

The AI speaks fluent English, with support for Dutch, German, French, Spanish and more. Ideal for practices with a diverse patient population or in border regions. Additional languages can be added based on your needs.

Most practices are live within 1-2 days. We help with setting up treatment types, opening hours and call forwarding rules. You can test the AI first with trial calls before going live.

Patients can always indicate that they want to speak to a member of staff. You determine how easily this option is available. The AI can transfer calls, schedule callback requests, or leave a message for your team.

Yes, you can add frequently asked questions about reimbursements, supplementary insurance and excess. The AI gives patients direct answers to the most common questions about costs and reimbursements.