An AI chat widget for your website.

An AI chat widget is an assistant visitors can message on your website. Your assistant uses your business information to answer questions and can collect enquiries, book through a connected calendar or pass a conversation to your team.

Live chat relies on a person being available to reply. An AI chat widget can answer routine questions outside your team’s working hours. Your team can still take over when a conversation needs personal attention.

Configure the widget in your dashboard and copy the supplied script snippet into your website. Your website must allow custom scripts; the installation method depends on your CMS or website builder.

You provide your website and business knowledge, such as services, opening hours and frequently asked questions. Review that information and test representative questions before making the widget available to visitors.

Yes. Set the questions your assistant should ask and the contact details your team needs. Review the conversation and request in your dashboard. CRM updates and your own webhooks are available on Growth and Scale.

Yes. Standard connections to Google Calendar, Outlook and Cal.com are included. Booking in another business system depends on a supported connection; work we build specifically for your business is quoted separately.

Your team can take over the chat. If no colleague is available, your assistant can collect the question and contact details for a callback. Set a clear fallback for questions it cannot answer.

Website chat and WhatsApp are included alongside phone in every Voicelabs plan. Starter costs €149 per month, or €119 per month billed annually, excluding VAT. Try Voicelabs free for 14 days. Custom integrations are quoted separately.

Create an account, add your information and test a conversation during the 14-day free trial. Publish the widget when its answers and handoff match your business. Custom integrations require their own setup and testing.