Answers member questions
Memberships, classes and opening hours, with the right information for each club.
One assistant.
Every Circle Fit club.
For a Dutch fitness operator with multiple locations, answering the phone means knowing the member and the club. Circle Fit connected Robin to its membership system so everyday questions could be handled without interrupting the team on the floor.
Connected to the business behind the call.
The same assistant serves multiple clubs, each with its own opening hours and contact details. A custom connection to the administration system gives Robin the information needed to help members and arrange appointments.
“We approached Voicelabs to automate as much of our customer service as possible. This required some custom work connected to our administration system. It went very smoothly.”Circle Fit · translated from Dutch
Works with member records
A custom integration lets Robin look up members in Circle Fit’s administration system.
Helps with appointments
Trial sessions and appointments can be scheduled in the system for the relevant member.
Hands over with context
More complex requests reach the right club team with the conversation details.
Your calls. Your systems.
Start with a self-service assistant, or talk to us about a custom integration for your business.
