Calls, WhatsApp and chat. One plan.
All three channels included from Starter. One dashboard, one subscription, with call minutes and your business number included.
The better fit for a busy business.
Website-based setup. European hosting included. Calls, WhatsApp and chat in one plan. Voicelabs makes it easier to put AI to work in your business.
What matters to your business
Recommended for business owners
VoicelabsYour AI phone assistant
VoicelabsYour AI phone assistantVapiA platform for building voice AI
Built for
VoicelabsRun your business. We handle the calls.
An AI phone assistant your team can set up and manage itself.
VapiBuilt around developers and technical teams
Tools for creating and operating custom voice applications.
Getting started
VoicelabsYour website. Your own assistant.
Add your website, review your assistant and try a call. No coding needed.
VapiAdapt a template to your business
Set the instructions, connect the tools and configure your phone number.
European hosting & privacy
VoicelabsHosted in Europe. GDPR compliant.
EU platform, database and call-recording storage on every plan.
VapiEU hosting is not included as standard
EU access requires the Premier Success Package, arranged through sales.
What you pay for
VoicelabsOne plan with call minutes included
Your assistant, voice service, dashboard and European hosting together.
VapiHosting fee plus AI and telephony costs
Provider usage adds to the platform fee. Success Packages cost extra.
Outbound campaigns
VoicelabsCustomer follow-ups ready to run on Scale
Upload contacts, set calling hours and see every outcome. Up to 10 calls at once, with retries.
VapiConfigure a campaign around an assistant
Set the variables, number, schedule and concurrency. Calls are charged by usage.
Customer conversations
VoicelabsTurn calls into requests your team can act on
Business questions answered, enquiry details collected and a summary after each call.
VapiConfigure the workflow and its outputs
Set up instructions, tools and structured outputs for your use case.
Everyday management
VoicelabsStay in control from your business dashboard
Update your business details and call handling. See the request and outcome together.
VapiManage assistant configurations and call logs
Work with prompts, tools, model settings and call monitoring.
Customer channels
VoicelabsCalls, WhatsApp and chat in one plan
One assistant and one place to review customer conversations.
VapiVoice and chat development tools
Configure the assistants, widgets and integrations for the channels you need.
Ready in three simple steps.
Add your website.
We build your assistant from it.
Try a conversation.
Hear how it answers your customers.
Connect your number.
Keep your number and let it take calls.
Outbound campaigns, included in Scale.
Reach your customer list with up to 10 calls at once, automatic retries and included call minutes. Set your calling hours and let your assistant follow up.
Connect your agent to your favourite tools.
Plug-and-play integrations for your CRM, calendar, webshop and more.
HubSpot
Salesforce
Pipedrive
Zendesk
Slack
Microsoft Teams
Zoho CRM
Notion
Airtable
Shopify
Stripe
Google Calendar
Outlook Calendar
Zapier
Make
WooCommerce
Gmail
Google Sheets
One plan. More of your business covered.
Your AI phone assistant, included call minutes, WhatsApp and website chat. One subscription that brings your customer conversations together.
- Available 24/7, including evenings and weekends
- Enquiry details and a summary after every call
- European hosting included on every plan
How Vapi billing adds up
- Vapi hosting
- AI providers
- Telephony
Success Packages are charged on top of usage.
Starter
14 days free€149/ month
1,000 call minutes included
PhoneWhatsAppWebsite chat
Try 14 days freeSee all plansCompare your options.
See what changes with each platform: setup, customer channels, pricing and the work left for your team.
