Lightspeed integration for AI customer phone enquiries

A connection can be assessed for your Lightspeed product and the customer questions you want to answer. Retail, restaurant and ecommerce products do not all use the same interface, so the exact environment is checked before implementation.

No. Locations, product families and permissions need to be mapped explicitly. If your online shop and physical store use different systems, we agree which source answers each type of question.

Stock lookup can be considered when the relevant inventory data is available and sufficiently current. You choose how location-specific stock should be described and whether staff confirmation is needed before promising an item to a customer.

Those are separate actions from looking up a purchase. We assess the supported functions and your return policy before enabling changes. The assistant can otherwise collect the request and purchase details for your team.